New Arrivals Here!



Requests/Trade Ins

Are you hoping to find a rare San-X item?

You can now submit special requests by completing this request form! If we get your item in stock, you will be the first to be notified, before it is posted to our website.

Please note that this may take some time and need a bit of luck.

Keep in mind that requests are not guaranteed. However, note that requests are taken seriously and considered to be intent to purchase. We reserve the right to refuse requests for customers that have cancelled in the past.

Once an item arrives, you will receive an email from our shop with a check out link with your requested items. At this time, you may let us know if you would like to add any other items from our shop to your order to save on shipping. 

Be sure to add "info@marybearshop.com" to your contact list, or check your spam folder regularly to avoid any missed emails!

Please note: Your items requested will be held for 24 hours. After this time, they may be offered to other customers on the waitlist.

PS: You may now also enter your email on pages of sold out items to be notified if we get the item back in stock!

If you would like to trade in your secondhand San-X items, email us at secondhand@marybearshop.com with photos of your items for a quote for either store credit or direct payment.

Please contact us if you have any questions!